Privacy Policy<br><br>

BathBombs-co-za (PTY) LTD<br>
Last updated: January 2026<br><br>

BathBombs-co-za (PTY) LTD ("we", "us", or "our") operates the website www.bathbombs.co.za. We are committed to protecting your personal information and complying with the Protection of Personal Information Act, 4 of 2013 (POPIA).<br><br>

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make use of our website.<br><br>

1. Information We Collect<br><br>

We may collect the following types of personal information:<br><br>

1.1 Personal Details<br>
Name and surname<br>
Email address<br>
Phone number<br>
Billing and delivery address<br><br>

1.2 Transaction Information<br>
Products purchased<br>
Payment status (payment details are processed securely by third-party payment providers)<br><br>

1.3 Technical Information<br>
IP address<br>
Browser type<br>
Device information<br>
Pages visited on our website<br><br>

2. How We Use Your Information<br><br>

We use your information to:<br>
Process and deliver your orders<br>
Communicate with you about your purchases<br>
Provide customer support<br>
Improve our website and services<br>
Send promotional communications (you can opt out at any time)<br>
Comply with legal obligations<br><br>

3. Sharing of Information<br><br>

We do not sell your personal information.<br><br>

We may share your data with:<br>
Payment processors<br>
Courier and delivery services<br>
Website hosting providers<br>
Legal or regulatory authorities if required by law<br><br>

All third parties are required to protect your information.<br><br>

4. Data Security<br><br>

We take reasonable technical and organisational measures to protect your personal information against:<br>
Loss<br>
Misuse<br>
Unauthorised access<br>
Disclosure or alteration<br><br>

However, no online system can be 100% secure.<br><br>

5. Cookies<br><br>

Our website may use cookies to:<br>
Improve user experience<br>
Track website performance<br>
Remember your preferences<br><br>

You can disable cookies in your browser settings, but some features may not function correctly.<br><br>

6. Your Rights (POPIA)<br><br>

You have the right to:<br>
Access your personal information<br>
Request corrections<br>
Request deletion (where legally permitted)<br>
Withdraw consent for marketing<br><br>

To exercise these rights, contact us using the details below.<br><br>

7. Third-Party Links<br><br>

Our website may contain links to third-party websites. We are not responsible for their privacy practices.<br><br>

8. Conversations, addresses and order details is being securely processed by an off-site Artificial Intelligence for the purpose of onboarding resellers, informing them and educating them about our products and guiding them to draft an order tailored to their selling circumstances, audience and budget.

9. Changes to This Policy<br><br>

We may update this Privacy Policy from time to time. The latest version will always be available on our website.<br><br>

10. Contact Information<br><br>

If you have questions about this Privacy Policy, contact:<br><br>

BathBombs-co-za (PTY) LTD<br>
Email: info@bathbombs.co.za